




ROLE
UX Research Lead- desk research, Stakeholders interview, rapid prototyping, UI design, user flow, planning design thinking workshop
TEAM
Financial Consulting Team
TOOLS
Figma, Miro,
Protopie, illustrator
TIMELINE
2022.2~2022.5
About
Designing a digital branch that benefits both customers and bankers
I was a User Experience Design / Research Assistant intern with Kakao Enterprise's Financial Consulting Team. Although I cannot share specific design details due to an NDA, I can discuss what I contributed.
This project involved designing a digital branch for bankers, aimed at simplifying loan consultations through the KakaoTalk app while improving banker performance. I worked on ideating and building a prototype, as well as leading a design thinking workshop with Hana Bank. I refined the design through rapid prototyping and collaboration, balancing user and business
needs throughout.
Structure Map
Hana Bank Talk Branch Project -
Talk Branch Platform Structure (Simplified Version)
ROLE
UX Lead- desk research, field research, visual design, rapid prototyping, user flow, storyboard
TEAM
LG H&H UX Team,
H&H PHR Data Team
TIMELINE
2021.7~2021.9
TOOLS
Figma, Miro,
Protopie, illustrator

About
Designing a digital branch that benefits both customers and bankers
I served as a User Experience Design Intern and Research Assistant with Kakao Enterprise’s Financial Consulting Team. While I’m unable to share specific design details due to an NDA, I can highlight my contributions to the project.
This initiative focused on designing a digital branch and admin system for bankers, streamlining loan consultations via the KakaoTalk app to enhance both user experience and banker performance. My responsibilities included ideating and building prototypes, facilitating a design thinking workshop with Hana Bank, and refining designs through rapid prototyping and collaboration. I consistently balanced user needs with business objectives to deliver impactful solutions.


Structure Map
Hana Bank Talk Branch Project -
Talk Branch Platform Structure (Simplified Version)
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